How to solve issues with your X connection

If you're experiencing frequent disconnections with your X account or facing issues with posting, this guide will show you how to improve your connection.

Check the connection to Willow

X rarely has issues with connecting accounts. Therefore, if you're having issues we'd suggest ensuring that the connection is visible.

To do this:

• Go to your list of permitted services
• Here, you should see a list of all the services that have access to your profile:

• If Willow is not available in this list, please try making the connection again.

Check that your account is not suspended

Suspended accounts on X are slightly more common than on other platforms.

Accounts that have been previously suspended may also face restrictions when adding integrations, but this is not a common problem.

If you've tried both of these solutions but neither helps, please contact us via email or via the live chat in the app.