Sofie Vanden Berghe
HR & Marketing Manager
We Are Jane
Do you extend any discounts?
You get a 20% discount:
Can I just cancel my subscription?
When you sign up for our month-over-month formula, you can cancel with a notice period of 1 month (30 days). Please note: on social media, you do not book results from day 1. We help you build your social media presence in such a way that you achieve sustainable results in the long run.
Contact your Customer Succes Manager for more information on cancelling your account.
Can I get the coaching separately?
No, coaching is only available when you subscribe to our tool. Our coaches use the Willow tool as a basis for your social strategy.
Will my monthly subscription renew automatically?
Yes, our Monthly and Yearly subscriptions renew automatically to avoid interruption to your Willow journey. Two weeks before your yearly subscription ends, we will notify you by email.
Will we be charged when our trial is up?
No. We don't ask for your credit card up front, so you'll only be charged when you decide you’re ready. If you want to continue after your trial, we'll ask for payment details. If not — cancel with a click, no questions asked.
What if I have more questions?
We'd be happy to answer them. Chat with us